Hazel Diamond Ltd

This privacy policy/notice has been updated according to the General Data Protection Regulations GDPR - which was implemented by law on May 25th 2018. This policy/notice aims to inform you on how Hazel Diamond Ltd/.com processes and collects customers personal data through your use of this website, this also includes any data you may provide through this website, for example when you contact us via our contact form on the website or sign any treatment consent forms for any service/products/procedures you have consented to have at any of our clinics, text messages on all platforms, including social media; all our terms and conditions link to this privacy policy/notice.

It is paramount to Hazel Diamond Ltd /.com - that all our customers private details are safeguarded and only in accordance to this privacy policy and how your details are used. It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them. Hazel Diamond Ltd/.com collects information which is relevant to the products, and services you are inquiring about and is only used for administering our supply of the products or services for your benefit.

Hazel Diamond Ltd /.com - is committed to ensuring that your privacy is protected according to the GDPR law 2018.

This website or any of our services are not intended for children and we do not knowingly collect data relating to children. All customers must be 18 years old and above only. If you believe your child has provided personal information to us, please contact us so that we can identify and delete your child's personal information. info@hazeldiamond.com

Information sharing

Hazel Diamond Ltd/.com, Hazel Diamond Semi/Permanent Makeup, Hazel Diamond.com will not trade, sell or rent your personal information with others or any third party without your written consent and only if required for legal reasons by law.

Right to be forgotten

If we store any information about you, it would most likely be from your own consent, for example; by contacting us by email or to make an inquiry via our contact form or your written consent via our treatment/medical history consent forms and any other means of contact. Should you decide you no longer wish for your details to be stored on our system, you have the right to make a request to have your details to be permanently deleted, any written medical consent forms would go into archive until up to 7 years. Please contact us by email to make your request known to us - asking to be permanently removed from our mailing list at the following email address: info@hazeldiamond.com


Hazel Diamond Ltd, Hazel Diamond.com, Hazel Diamond Semi-Permanent/Permanent Makeup is made up of the same legal entity. If you have any questions about this privacy policy, including any requests regarding your legal rights, please contact the Data Protection Officer (DPO) using the details set out below.

Our full contact details are as follows:
Full name of legal entity: Hazel Diamond Limited.
DPO (Data Protection Officer) Email address: info@hazeldiamond.com
Postal address: 47 Langdale road, Sale, Cheshire, M33 4FL.
Telephone number: 07535353369.
Hazel Diamond Ltd is the controller and responsible for this website.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). You can contact the ICO as follows:

  • By email: Please complete the form at https://ico.org.uk/global/contact-us/email/
  • By phone: 0303 123 1113
  • By post: Information Commissioner's Office, Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Please may you contact us in the first instance, as we would appreciate the opportunity to deal with your concerns before you approach the ICO.
This version of our privacy policy has been updated according to the GDPR, which was implemented by ICO on the 25th May 2018.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Hazel Diamond Ltd /.com - may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. Usually it is the customer's responsibility to check this privacy policy and terms and conditions in order to remain up to date. We reserve the right, at our discretion to make changes to this policy at any time.

Personal information we collect about you and usage

The following information is collected when you contact us or visit our clinics:

  • Name, telephone, address, email.
  • Consent/Medical information about each customer consenting to treatment.
  • All products and all written agreement relating to your treatment is logged on your file for future reference.
  • Terms and conditions of all consent/medical/treatment forms are linked to this privacy policy, and shall be updated as and when. Please remain updated by visiting this page and website regularly.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys, offers/promotions, or testimonials written with the customer's consent.
  • As per terms and conditions of our treatment consent forms, photographs of customers before and after treatment will be taken to keep on our customer system files.
  • We may use full profile photos of model customers who have given written consent for promotional purposes and to update our professional portfolio. Read our model terms.
  • We will use zoomed-in pictures of a customer's treatment area. This is solely for promoting the elected treatment area only and without full face profiling - for example; eyebrows or another area zoomed in to showcase the treated area within our professional portfolio books, or on our website or related social media platforms. We do not require consent to do this as per our business terms.
  • Please note; your personal name or full face or other personal details would never be disclosed to any third party, you may see examples of the zoomed-in photos, or full face profile on our website, social media platforms.
  • Should you not agree for us to use your zoomed-in photo of your elected treatment area, these are our terms and this helps other customers to see the possible results and to help with promoting Hazel Diamond Ltd/.com/ our treatment services. Should you require more information please email us at: info@hazeldiamond.com
  • If you provide us personal information about others, for example, in a "Send to a Friend" feature, or Refer a Friend to us, or if others give us your contact information to get in touch, we will only use that information for the specific reason for which it was provided to us, we will not continue to contact any person who does not wish to be contacted, you may unsubscribe at any time by email: info@hazeldiamond.com

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping and future reference purposes.
  • We may use the information we gather to improve/promote our products and services.
  • We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address that you have provided.
  • From time to time, we may also use your information to contact you for marketing or promotional purposes or to request a written review. We may contact you by email, phone, text message or mail.
  • We may upload your review on our website when you send us your review or write one for us on any of our social platforms, with the understanding that you have consented.
  • To provide the services you request.
  • To personalise your experience.
  • To support the functionality and to personalise the layout and content of our websites to match your needs, and the needs of all others interests and preferences.

Treatment terms & conditions for payment/deposits

To enable your appointment to be secured on the clinic system, we would need to take at least a 50% deposit or the full amount may be requested if the payment due is less than the minimum requirement, models must pay 24 hrs before the treatment commences, the appointment deposit details will be sent via your email address.

Full 7 days prior notice is required for all cancellations or re-appointments. Re-appointments are subject to available dates and time slots, a 70% charge will be incurred from the deposit without a full 7 days cancellation or 7 days rescheduling notice, further details on these terms and conditions can be found on our business terms page. This information can also be found within your appointment deposit email before your deposit is paid. We do not offer refunds after administration of any procedure, additional treatments may be required before your elected treatment is deemed complete. By the payment of your deposit to secure your appointment, you accept and are bound by these terms and conditions.

Protection of your personal information

We implement appropriate physical, technical and organisational security for the management and transmission of personal data, including appropriate security measures to protect such data from accidental or unlawful destruction or accidental loss, misuse, alteration, unauthorised disclosure or access and all other unlawful forms of processing.


Cookies and Sessions are incredibly helpful in the management of websites. They can be used to gather information as to whether the customer is new or returning. Cookies and Sessions are also used in many online systems. A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. You can read more on our cookies policy page.

Hazel Diamond Ltd /.com uses cookies for analytical purposes. We use them to help us keep track of traffic to our website. The main objective for Hazel Diamond Ltd /.com - using cookies is to let us know if you are a returning customer, a new customer, as well as helping us to analyse data about web page traffic and improve our website in order to tailor it to the customer's needs. We only use this information for statistical analysis purposes, overall cookies help us provide you with a better website enabling us to monitor which pages you find useful and which pages you do not. The cookie format we use on this website, and as far as we are aware does not by any means give us access to your computer or device directly or any personal information about you, other than the data you choose to share with us - you can manage how cookies are used on your device via your settings at any time.

Click the Link for more information:

Website Links

Hazel Diamond Ltd /.com website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we are not responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. This responsibility is the same responsibility that all customers require when visiting all websites, including this current one. You should exercise caution and look at the privacy statement applicable to the website in question.

Information Sharing

Hazel Diamond Ltd /.com - will not sell, trade or rent your personal information to others.
Hazel Diamond Ltd /.com - will not provide your personal information to any third party - unless it is required to do so by law.

We do not knowingly collect personal information from children.

We do not knowingly collect personal information from any person under the age of 18 years old. Hazel Diamond Ltd /.com strictly provides treatments only for customers 18 years and above. If you believe your child has provided personal information to us, please contact us immediately via email so that we can identify and delete your child's personal information. Email: info@hazeldiamond.com


By using our website, you consent to the collection and use of this information by Hazel Diamond Ltd/.com. If you do not consent, please cease using this site. If our privacy policy changes, we will post the changes on this page and on all our other legal pages, so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. We reserve the right at our discretion, without prior notice, to make changes to this Policy or any of our other policies/terms and conditions at any time. If you need to contact us in relation to this policy please do so by email: info@hazeldiamond.com

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